Política de privacidad
Introduction
Crisalix is dedicated to protecting the privacy of our users by taking all possible measures to protect their personally identifiable information. This privacy statement outlines these measures and discloses the privacy practices of Crisalix.
This privacy policy sets out how Crisalix uses and protects any information that you give Crisalix when you use this website. Crisalix is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Crisalix may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2nd May 2011.
Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person.
You may be asked to provide your personal information anytime you are in contact with Crisalix SA or a Crisalix SA affiliated company. Crisalix SA and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising.
We also may collect information regarding customer activities on our website and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
- What personal information we collect
- When you sign up for an account with Crisalix SA, purchase a subscription, or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and billing information.
- When you share your content with third parties using Crisalix SA’s products or services, or refer others to Crisalix SA’s website or services, Crisalix SA may collect the information you provide about those people such as name, mailing address, email address, and phone number.
- How we use your personal information
- The personal information we collect allows us to keep you posted on Crisalix SA’s latest product developments, updates, and news. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
- We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising.
- From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Crisalix SA, you may not opt out of receiving these communications.
- We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Crisalix SA’s products, services, and customer communications.
- If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
Collection and Use of Non-Personal Information
We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
- We may collect information such as occupation, language, zip code, area code, location, and the time zone where a Crisalix SA product or service is used so that we can better understand customer behavior and improve our products, services, and advertising.
- We also may collect information regarding customer activities on our website and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
Crisalix SA’s website, services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.
Crisalix SA and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Crisalix SA more convenient and personal. Knowing your country and language helps us provide a customized and more useful online experience.
If you want to disable cookies and you can do so from your internet browser options. Please note that certain features of the Crisalix SA website may not be available once cookies are disabled.
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Crisalix SA may use this information in our marketing and advertising services, and for statistical purposes.
In some of our email messages, we may use a “click-through URL” linked to content on the Crisalix SA website or elsewhere. When customers click one of these URLs, they may pass through a separate web server before arriving at the destination page. We track this click-through data to help us determine effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Disclosure to Third Parties
At times Crisalix SA may make certain personal information available to strategic partners that work with Crisalix SA to provide products and services, or that help Crisalix SA market to customers. Personal information may be shared by Crisalix SA to provide or improve our products, services and advertising and for marketing purposes.
Service Providers
Crisalix SA shares personal information with companies who provide services such as information processing, fulfilling customer orders, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Crisalix SA operates.
- Others
- It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Crisalix SA to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
- We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
- It may also be necessary for Crisalix SA to disclose your personal information to partners or distributors with whom you may have been in contact, for the ultimate purpose of providing you with an optimal level of service.
Protection of Personal Information
Crisalix SA takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Crisalix SA services may use Secure Sockets Layer (SSL) encryption on web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.
When you use some Crisalix SA products, services, or applications or post on a Crisalix SA forum, blog, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Crisalix SA is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
Location-Based Services
To provide location-based services on Crisalix SA products, Crisalix SA and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer. This location data is collected anonymously in a form that does not personally identify you and is used by Crisalix SA and our partners and licensees to provide and improve location-based products and services.
Third-Party Sites and Services
Crisalix SA websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to Crisalix SA employees and strictly enforce privacy safeguards within the company.
Privacy Questions
If you have any questions or concerns about Crisalix SA’s Privacy Policy or data processing, please contact us at info@crisalix.com
Crisalix SA may update its Privacy Policy from time to time, we therefore encourage you to visit this page occasionally to ensure you are aware of the updated version of the Privacy Policy.